Frequently Asked Questions
Have questions? We have answers. Browse the categories below to find what you are looking for. If you do not find what you need, do not hesitate to reach out to us directly. We are always happy to help!
Miyka’el is the Hebrew transliteration of the name Michael, meaning “who is like God.” The name reflects the Foundation’s spiritual identity and its commitment to serving with the highest standard of care, humility, and purpose.
Miyka’el Foundation is a faith-guided humanitarian organization. Our values, ethics, and commitment to service are deeply rooted in our personal faith convictions. However, our programs and services are open to everyone regardless of race, religion, background, or belief. We serve all people with equal dignity, compassion, and care.
Miyka’el Foundation operates in English and Haitian Creole across all programs, services, and communications. Bilingual support is intentionally incorporated throughout our work to ensure that language is never a barrier to receiving support.
Our current US programs include the Food Access & Nutrition Program, Baby Bundle, Essentials Care which comprises of Bloom Essentials for girls and women and Bold Essentials for men and boys, Back-to-School Readiness, and the Community Navigator Program. Visit our Our Programs page for full details on each program.
Our current Hayti programs include Tap Tap Kizin, Bon Mamit, Bèso Lavi, Anba Pye Mapou A, Grenn Konesans Rezo Bibliyotèk, Lekòl San Baryè, and Lakou Shiloh. Visit our Our Programs page for full details on each program
Currently, our US programs serve the South Florida area. As the Foundation grows, we are committed to expanding our reach to serve more communities across the United States
Miyka’el Foundation is a structured human services provider, not an emergency crisis organization or a 24/7 hotline. However, certain programs may respond to urgent needs on a limited, case-by-case basis depending on available capacity and funding. If your urgent need is directly related to one of our programs, please contact us by phone at (954) 820-8575.
For medical, safety, or life-threatening emergencies, please dial 911 or contact your local emergency services immediately. For additional community resources and support services outside of our specific programs, please dial 211.
The Community Navigator Program offers free, one-on-one guidance to help you navigate systems and processes that can feel overwhelming to face alone. Life is full of situations where the hardest part is simply knowing where to start, and our team helps you understand where to go, what to do, and how to take the next step. Support is provided on a case-by-case basis in both English and Haitian Creole.
Our guidance covers a wide range of everyday needs. A few common examples include applying for government assistance and public benefits, understanding health, auto, or life insurance, finding the right local services and resources, and taking the first steps to start a business or nonprofit.
This is not a complete list, so if you are facing a process and are not sure where to begin, we encourage you to reach out. If it is something we are not able to help with directly, we will do our best to point you toward the right resource.
The program is open to everyone. We offer dedicated bilingual support in English and Haitian Creole to help address language barriers, but anyone who needs guidance navigating a process or system is welcome to reach out, regardless of background.
Yes. The Community Navigator Program provides guidance and direction, not professional representation. We do not provide legal representation or legal advice, prepare court or immigration documents, or provide professional financial, tax, or medical advice. When specialized assistance is needed, we’ll gladly help connect you with the appropriate professional or organization.
Yes, as capacity allows. From time to time we host free in-person workshops on practical, everyday topics. These sessions are conducted in both English and Haitian Creole to ensure they are fully accessible to our community members, including anyone who may face language or information barriers. Announcements for upcoming workshops will be shared through our website and social media channels.
Yes. All Community Navigator Program guidance and workshops are completely free of charge. We are a nonprofit, and this service is part of our mission, not a paid service.
Our Hayti operations are led by Richardson Calixte, Vice President and Director of Hayti Operations, who is based in the Cap-Haïtien area. Our Hayti team coordinates and delivers programs directly in communities across Hayti with consistency, cultural awareness, and care.
Yes. If you know an individual or family in Hayti who may benefit from one of our programs, please visit our Get Help page and select the Hayti referral option on the Assistance Request Form. Complete the referral section with as much detail as possible and we will review your submission.
Please note that referrals do not guarantee enrollment or immediate assistance and may require local on-ground verification before support can be provided.
No. Miyka’el Foundation does not provide financial assistance, cash support, or money transfers to individuals. To ensure long-term stability and accountability, all support is delivered through our established programs in the form of goods, services, education, and direct program support.
You can designate your donation to our Hayti Community & Restoration Fund on our Make a Donation page, which supports programs and community initiatives across Hayti, including Lakou Shiloh and other restoration-focused efforts.
In addition, every single one of our core giving funds supports initiatives in Hayti. Funds such as Food Security & Nutrition, Maternal & Infant Care, and Education & Literacy dynamically allocate resources to support both Hayti and US programs based on changing needs and capacity.
For sponsorship or partnership inquiries related to Hayti programs, please contact us directly at hello@miykaelfoundation.org.
Our US programs are open to individuals and families in the South Florida area who are experiencing financial hardship or need. Our Hayti programs serve vulnerable individuals and families through our on-ground team. There are no citizenship, immigration status, or religious requirements to receive assistance.
Visit our Get Help page to submit a request for assistance. Our Assistance Request Form covers all US programs and Hayti referral inquiries. Once submitted, our team will review your request and follow up within 3-5 business days.
Submitting a request does not guarantee assistance. All requests are reviewed based on available funding and current program capacity. If we are not able to help directly, we’ll do our best to point you toward another resource. Approved applicants are contacted directly by email or phone.
We aim to respond to all assistance requests within 3 to 5 business days. Response times may vary depending on the volume of requests and current program availability.
No. All Miyka’el Foundation programs and services are provided completely free of charge to eligible individuals and families.
Miyka’el Foundation is not an emergency crisis organization or a 24/7 hotline. If you are experiencing an immediate medical, safety, or housing emergency, please dial 911 or call 211 to connect with local emergency or crisis resources.
For standard assistance, please submit our online request form on our Get Help page. However, if you need urgent assistance regarding any of our specific programs, you can call us directly at (954) 820-8575 and we will review your request. If we are not able to provide the necessary assistance, we will do our best to help connect you with available resources and support.
We encourage individuals and families to first explore our Our Programs page to learn more about the types of assistance currently offered through Miyka’el Foundation. Once you are ready to request support, visit our Get Help page to submit an assistance request for the program that best fits your situation.
If you are still unsure which program applies to your needs, simply select “General Assistance” on the form and explain your situation. Our team will review your request and guide you from there.
Yes. Miyka’el Foundation, Inc. is recognized by the IRS as a 501(c)(3) tax-exempt organization. Contributions are tax-deductible to the extent permitted by law. Our EIN is 41-5092933. We recommend consulting your tax advisor for specific deduction guidance.
Visit our Make a Donation page to give a one-time gift or set up a recurring contribution. You may also designate your gift to a specific fund or program area.
There are many meaningful ways to support Miyka’el Foundation beyond traditional monetary giving.
Supporters can contribute through in-kind donations, workplace giving and employer matching, volunteering, community and corporate partnerships, vehicle donations, stock and securities transfers, donor-advised funds, legacy giving, trusts and estates, and other forms of planned giving.
To explore all available giving opportunities, please visit our Ways to Give section in our menu for full details on each option.
Yes. We accept in-kind donations of physical goods that directly support our active programs. Visit our In-Kind Donations page for a full list of accepted items, condition requirements, and drop-off instructions.
Yes. All donors receive an official donation acknowledgment receipt by email following their contribution in accordance with IRS requirements. Please retain your acknowledgment letter for tax purposes.
Yes. Our donation page currently offers seven giving funds: the General & Greatest Need Fund, the Food Security & Nutrition Fund, the Maternal & Infant Care Fund, the Children & Youth Development Fund, the Education & Literacy Fund, the Health & Wellness Fund, and the Hayti Community & Restoration Fund.
You may designate your gift to any of these funds.
Yes. Recurring donations can be set up directly during the initial donation or at any time after using the management link found at the bottom of any donation receipt. No account or login required.
Through this link, you can update the donation amount, frequency, payment method, and next charge date, or pause and cancel your plan at any time.
You may also contact us directly at hello@miykaelfoundation.org for assistance with any changes to your recurring gift.
All donations are generally considered final once processed and are not typically refundable. Refund requests are considered on a case-by-case basis in exceptional circumstances such as duplicate charges, unauthorized transactions, or significant processing errors. Please review our full Refund and Cancellation Policy for details.
We welcome volunteers with a heart for service and a commitment to our mission. Visit our Volunteer page to learn about current opportunities and submit an application. All volunteer applicants are subject to our application review process.
Not necessarily. We welcome volunteers with a wide range of skills, backgrounds, and availability. Whether you want to assist with direct distributions, provide administrative support, contribute professional skills, or help with events, there is a meaningful place for you here.
Certain volunteer roles, particularly those involving direct contact with children, youth, or vulnerable adults, require a standard criminal background check prior to engagement. This requirement is in place to protect the safety, security, and wellbeing of the communities we serve.
Yes. We welcome corporate groups, faith communities, school organizations, civic teams, and other groups for volunteer engagements. Contact us at hello@miykaelfoundation.org to discuss group volunteer opportunities and scheduling.
For general inquiries, program questions, donations, volunteering, partnerships, and most other matters, please email us at hello@miykaelfoundation.org.
For legal, governance, or policy matters, please contact us at legal@miykaelfoundation.org.
For urgent needs related to one of our programs, please call us directly at (954) 820-8575.
You may also reach us through our Contact Us page.
Email is always open. Reach us anytime at hello@miykaelfoundation.org. Phone and live chat support are available Tuesday through Thursday. Outside of these days, please reach us by email and we’ll follow up promptly.
As a faith-guided organization, we observe biblical Holy Days. Availability may be limited on certain observances throughout the year. We will always communicate any closures or limited availability in advance through our website and social media channels.
Follow us on our official social media channels, and visit our Blog regularly for the latest updates, stories, and announcements from the Foundation.
We take all concerns seriously. If you have a concern regarding the Foundation’s operations, financial practices, governance, or conduct, please contact us directly at legal@miykaelfoundation.org.
For all other concerns, please write us at hello@miykaelfoundation.org or fill out the form on our Contact Us page. All concerns are reviewed and handled with confidentiality, professionalism, and care.
You may also refer to our Whistleblower Policy, available on our Stewardship & Governance page.