REFUND & CANCELLATION POLICY
REFUND AND CANCELLATION POLICY
Effective Date: June 2026
INTRODUCTION
Miyka’el Foundation, Inc. (“Foundation,” “we,” “us,” or “our”) is committed to transparency and fairness in all financial transactions. This Refund and Cancellation Policy outlines the Foundation’s guidelines for refund requests related to charitable donations and purchases made through our online shop at miykaelfoundation.org (the “Site”).
Please read this policy carefully before making a donation or purchase. By completing a transaction through the Site, you acknowledge that you have read, understood, and agreed to the terms of this policy.
This policy should be read in conjunction with our Privacy Policy and Terms and Conditions, both of which are available on the Site.
ARTICLE I: CHARITABLE DONATIONS
1.1 General Policy
Miyka’el Foundation deeply appreciates every contribution made in support of our mission. Because charitable donations are used to fund active programs and deliver services to vulnerable communities, all donations are generally considered final and non-refundable once processed.
1.2 Exceptional Circumstances
The Foundation recognizes that errors and exceptional circumstances may occur. Refund requests for charitable donations will be considered on a case-by-case basis in the following situations:
a) Duplicate Transactions: A donor is charged more than once for the same intended contribution due to a technical error
b) Unauthorized Transactions: A donation is made without the account holder’s knowledge or authorization
c) Significant Processing Error: A donation is processed in an amount materially different from what the donor intended due to a technical or administrative error
d) Donor Error: A donor contacts the Foundation within 48 hours of the transaction to report an unintended contribution, such as selecting the wrong fund or entering an incorrect amount
1.3 How to Request a Donation Refund
To request a refund for a charitable donation, please contact the Foundation within 48 hours of the transaction:
By email: hello@miykaelfoundation.org
Via our Contact Form
Please include the following information in your request:
- Full name
- Email address used for the transaction
- Date and amount of the donation
- Transaction or confirmation number if available
- Reason for the refund request
You may also contact us by phone for assistance with your request.
1.4 Review and Processing
All donation refund requests will be reviewed by the Foundation within 5 to 7 business days of receipt. The Foundation reserves the right to approve or deny any refund request at its sole discretion. Approved refunds will be processed to the original payment method within 10 business days of approval. Processing times may vary depending on your financial institution.
1.5 Tax Implications
Donors who receive a refund for a charitable contribution should be aware that the refunded amount may affect the deductibility of the original donation for tax purposes. We recommend consulting your tax advisor if you receive a donation refund.
1.6 Recurring Donations
a) Cancellation:
Donors who have established recurring contributions may cancel their recurring gift at any time by contacting the Foundation at hello@miykaelfoundation.org or by managing their giving preferences directly by accessing the management link at the bottom of any donation receipt.
b) Processing Window:
Cancellation requests must be received at least 3 business days before the next scheduled processing date to prevent the next charge. Cancellations received after this window may result in one additional charge, which will be refunded upon request.
c) Future Charges:
Once a recurring donation is cancelled, no further charges will be processed. The Foundation will confirm cancellation by email within 2 business days of receiving the request.
ARTICLE II: PROGRAM ASSISTANCE REQUESTS
2.1 No Financial Transactions for Program Assistance
All Foundation programs and assistance services are provided free of charge to eligible beneficiaries. There are no fees, deposits, or payments required to request or receive program assistance. This article is therefore not applicable to program service recipients.
2.2 Cancellation of Assistance Appointments
If you have a scheduled pickup appointment or program delivery and need to cancel or reschedule, please contact the Foundation as soon as possible by calling us at: (954)820-8575
We ask that cancellations be communicated at least 24 hours in advance where possible so that we may accommodate other families in need.
ARTICLE III: GENERAL PROVISIONS
3.1 Processing Fees
In some cases, third-party payment processing fees may be non-recoverable at the time of a refund. If applicable, the Foundation will disclose any non-recoverable fees before finalizing a refund.
3.2 Currency
All transactions on the Site are processed in United States dollars. The Foundation is not responsible for any currency conversion fees or fluctuations that may apply to international transactions.
3.3 Fraud Prevention
The Foundation reserves the right to deny any refund request that it reasonably believes to be fraudulent, abusive, or made in bad faith. The Foundation also reserves the right to cancel any transaction suspected of fraud and to report suspected fraudulent activity to appropriate authorities.
3.4 Policy Modifications
The Foundation reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be effective upon posting to the Site. Your continued use of the Site or completion of transactions following any changes constitutes your acceptance of the revised policy.
ARTICLE IV: CONTACT US
For all refund and cancellation inquiries, please contact us via:
Email: legal@miykaelfoundation.org
Phone: (954) 820-8575
Contact Form: Available through our website contact page
We are committed to resolving all refund and cancellation requests fairly, promptly, and with the same care and integrity that guides everything we do.
Last Reviewed: June 2026